Qutewear Terms of Service

Welcome to Qutewear! These Terms of Service (hereinafter referred to as 'this Agreement') constitute a legally binding agreement between you (or 'User') and Xiamen Meiya Zhongmin Technology Co., Ltd. (hereinafter referred to as 'we,' 'us,' or 'the Company') regarding your registration, login, and use of Qutewear smart wearable devices (hereinafter referred to as 'Device'), the companion application (hereinafter referred to as 'App'), and related AI services.

【Important Reading Notice】 Before registering for or using Qutewear services, please carefully read and fully understand the terms of this Agreement, particularly the exemption or limitation of liability clauses, user conduct requirements, privacy protection, device binding rules, and dispute resolution clauses. These clauses will be highlighted in bold for your attention. By clicking 'Agree,' completing the registration process, or actually using the services, you acknowledge that you have fully read, understood, and accepted all the terms of this Agreement.

1. Description of Services

Qutewear is a multimodal AI personal memory system that connects to wearable devices. The services we provide include, but are not limited to:

Hardware Connectivity and Integration: Providing pairing, data synchronization, and management services between the mobile App and Qutewear hardware devices.

Multimodal Recording and Storage: Supporting the collection of photos, videos, audio recordings, and other media materials through the device, with synchronization to the App's Timeline for cloud storage and management.

AI-Powered Analysis: Leveraging large-scale artificial intelligence models to provide services such as speech-to-text transcription, content summarization, image/video recognition, and AI Copilot conversational interaction based on your audiovisual materials.

2. Account and Device Binding Rules

2.1 Account Registration and Use

You must register a Qutewear account to access the full range of services. You agree to provide truthful, accurate, and lawful registration information and to safeguard your account and password. You shall bear sole responsibility for any account theft, data breaches, or other losses resulting from your voluntary disclosure or inadequate safeguarding of your credentials.

2.2 Device Ownership and Binding Rules

Ownership of Qutewear hardware devices belongs to the lawful purchaser. The account binding mechanism is solely for ensuring data security and personalized services, and does not affect your ownership of the hardware. The binding rules are as follows:

Initial Binding: For a device in an unbound state, the first account that successfully initiates a Bluetooth connection via the App and reports to the cloud will be confirmed by the system as the device's bound account.

Access Protection: Unless the bound account actively unbinds the device within the App, no other account can connect to the device or access cloud data, thereby safeguarding your data privacy and security.

Unbinding and Reset: You may unbind the device or restore it to factory settings through the device management panel in the App. Upon unbinding, locally cached data on the device will be cleared, and the device can be re-bound to a new account.

Remedy for Ownership Disputes: If you are the lawful owner of a device but are unable to unbind it through your account (e.g., lost account or second-hand device acquisition), you may contact customer support with proof of purchase and the hardware serial number to request verification-based unbinding.

3. Subscription Services and Payment Rules

3.1 Basic and Premium Services

Qutewear includes basic free services and premium subscription services (Membership). To allow you to fully experience the product's multimodal AI capabilities, the account bound during the device's first activation will automatically receive one year of complimentary premium software service benefits.

3.2 Renewal and Refund

After the complimentary first-year period ends, you may independently choose to purchase our premium subscription services on a monthly or annual basis.

Service Renewal: We do not provide automatic renewal services. After your subscription expires, you must actively initiate a renewal to continue enjoying premium services.

Refund Policy: Given the nature of digital services and AI computing resource consumption, unless expressly required by applicable laws and regulations, all subscriptions once purchased and successfully charged are non-refundable.

4. User Conduct and Lawful Use

When using Qutewear hardware and software services, you must comply with all applicable laws and regulations and agree not to use the services for any of the following activities:

Infringing on Others' Privacy and Rights: Using the photo, video, or audio recording features in private settings or targeting specific individuals without their explicit consent or authorization, thereby infringing upon others' right to privacy, portrait rights, reputation, or trade secrets.

Creating, Uploading, or Distributing Illegal Content: Recording or inputting into the AI system materials or instructions that oppose constitutional principles, endanger national security, promote terrorism, violence, obscenity, defamation, or false information.

System Tampering and Reverse Engineering: Performing reverse engineering or decompilation of Qutewear hardware, App, or cloud servers, or employing abnormal technical means (such as plugins or scripts) to interfere with the normal operation of the system.

【Important Warning】 If we discover or receive verified reports that you have engaged in any of the above violations, we reserve the right, without prior notice, to take actions including but not limited to blocking AI processing, deleting violating data, suspending, or permanently banning your account, and to report such violations to the relevant regulatory authorities as required by law.

5. Special Terms for Artificial Intelligence (AI) Services

The core Qutewear experience relies on advanced multimodal AI technology. You understand and agree that:

Limitations of Generated Content: Although we are committed to providing accurate AI audiovisual analysis, transcription, and question-answering services, due to current technological limitations, AI-generated content (including summaries, insights, recommendations, and translations) may contain errors, omissions, or 'hallucinations.' Such content is provided for your reference only, does not represent the views of the Company, and should not be used as a basis for decision-making in medical, legal, financial, or other professional domains. We shall not be held liable for any direct or indirect losses arising from reliance on AI-generated output.

No Use for Unlawful Purposes: You shall not use the AI Copilot or other features to generate or induce the generation of content that violates laws and regulations or undermines public order and good morals (such as malicious jailbreaking or prompt injection attacks).

AI Data Protection: As committed in our Privacy Policy, your private audio, video materials, and conversation data are used exclusively to provide you with personalized intelligent processing services. We will never use such data for public AI foundation model training.

6. Intellectual Property

Platform Intellectual Property: The intellectual property rights of Qutewear hardware design, App interface, code, logo, AI algorithm models, and related supporting services belong to Xiamen Meiya Zhongmin Technology Co., Ltd.

User Content: The intellectual property rights and ownership of personal media materials that you capture, record, and upload to the Timeline through the device, as well as the structured data derived from AI analysis thereof, belong to you. For the purpose of delivering the services described in this Agreement, you grant us an irrevocable, free, limited license to use such content solely within the scope of service provision (including data storage, cloud processing, and end-user display).

7. Disclaimers and Limitation of Liability

Force Majeure and Service Interruption: We shall be exempt from liability for breach of contract caused by force majeure events, including but not limited to natural disasters, strikes, riots, wars, government actions, telecommunications network failures, cyberattacks, or cloud service provider outages, resulting in service interruption or data loss.

Data Security and Backup: We employ industry-standard data storage and backup mechanisms to protect your data security. We shall not be liable for data loss caused by your own accidental deletion, improper account management, force majeure, or other circumstances not attributable to our fault. In cases where data loss is caused by our intentional misconduct or gross negligence, we shall bear corresponding liability in accordance with the law. We strongly recommend that you regularly export and independently back up important data to mitigate the risk of data loss.

Hardware Warranty: Qutewear hardware devices are provided with quality assurance in strict accordance with applicable product quality laws and consumer protection regulations. The specific warranty policy is subject to the Product Warranty Card included with the device. This Agreement does not extend or limit any statutory warranty obligations.

8. Amendment and Termination of Agreement

We reserve the right to modify this Agreement and related service rules at any time in response to business developments and changes in laws and regulations. Modified terms will be communicated to you via App notifications or in-app announcements. If you continue to use the services, you shall be deemed to have accepted the modified Agreement. If you do not accept the modified terms, please immediately cease using the services and you may apply for account deletion.

If you materially breach any provision of this Agreement, we reserve the right to unilaterally terminate the services provided to you and deactivate your account without incurring any liability for compensation.

9. Governing Law and Dispute Resolution

The formation, performance, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China (mainland), excluding its conflict of laws rules.

In the event of any dispute between you and the Company arising from this Agreement or the Qutewear services, both parties shall first attempt to resolve the dispute amicably through negotiation. If negotiation fails, either party shall have the right to submit the dispute to a court of competent jurisdiction in the location of Xiamen Meiya Zhongmin Technology Co., Ltd. for litigation.

10. Contact Us

If you have any questions, comments, or suggestions regarding this Agreement, you may reach us through the following contact method:

Official Support Email: support@qutewear.com